Terms and Conditions

Welcome to LawyerLink, a platform operated by KPA Holdings Pty Ltd (ACN 074 600 856), registered in New South Wales ("we," "our," or "us"). These Website Terms and Conditions ("Terms") govern your access to and use of our website at www.lawyerlink.com.au (the "Platform").

By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use the Platform.

1. Use of the Platform

Acceptance of Terms

Your use of the Platform constitutes acceptance of these Terms and our Privacy Policy. You represent that you have the legal capacity to enter into this agreement.

User Responsibilities

As a user of the Platform, you agree to:

• Provide accurate, current, and complete information when using our services
• Maintain the security and confidentiality of any account credentials
• Use the Platform only for lawful purposes and in accordance with these Terms
• Not interfere with or disrupt the Platform or servers connected to it
• Respect the intellectual property rights of LawyerLink and third parties
• Notify us immediately of any unauthorized use of your account

Prohibited Activities

You must not:

• Use the Platform for any illegal, fraudulent, or harmful purpose
• Transmit any viruses, malware, or other harmful code
• Attempt to gain unauthorized access to any part of the Platform
• Collect or harvest information about other users without consent
• Impersonate any person or entity or misrepresent your affiliation
• Post or transmit false, misleading, or defamatory content
• Engage in any activity that could damage our reputation or business
• Use automated systems or software to extract data from the Platform
• Reproduce, duplicate, or copy any part of the Platform without permission

Suspension and Termination

We reserve the right to suspend or terminate your access to the Platform at any time, without notice, for conduct that we believe violates these Terms or is harmful to us, other users, or third parties.

2. Services Provided

Lawyer Referral Platform

LawyerLink operates as a referral platform that connects individuals seeking legal assistance with qualified legal practitioners across Australia. Our services include:

• Connecting clients with legal professionals from our partner network
• Facilitating initial contact between clients and legal practitioners
• Providing information about practice areas and legal services
• Supporting communication during the referral process

Not a Law Firm

We do not:

• Practice law or provide legal opinions
• Act as your legal representative or advocate
• Create a lawyer-client relationship with you
• Guarantee any specific legal outcomes
• Provide legal advice or recommendations about your legal matter

Solicitor Independence

All legal practitioners in our network are:

• Independent professionals operating their own practices
• Responsible for their own professional conduct and obligations
• Not employees, agents, or representatives of LawyerLink
• Subject to their own professional indemnity insurance requirements
• Regulated by relevant legal professional bodies in their jurisdiction

We do not direct, control, or supervise the professional services provided by legal practitioners. Any legal services you receive are provided directly by the legal practitioner, not by LawyerLink.

No Guarantee of Outcome

We make no representations, warranties, or guarantees regarding:

• The quality of legal services provided by practitioners in our network
• The outcome of any legal matter or proceeding
• The suitability of a particular practitioner for your specific needs
• The availability or responsiveness of legal practitioners
• The accuracy or completeness of information provided by practitioners

2A. Client Consent for Fee Disclosure

By using the Platform and being referred to a legal practitioner, you acknowledge and consent to the following:

Referral Fee Arrangement

You understand and agree that:

• Legal practitioners in our network may pay LawyerLink a referral fee for client introductions
• This referral fee is paid by the legal practitioner, not by you directly
• The referral fee does not affect the legal fees charged to you by the practitioner
• The existence of the referral arrangement does not create any conflict of interest affecting your legal representation

Fee Disclosure

You acknowledge that:

• Legal practitioners will provide you with separate disclosure of their fees and costs in accordance with professional conduct rules
• You are free to negotiate fees directly with the legal practitioner
• The legal practitioner's fee arrangement with LawyerLink does not influence our referral recommendations
• You have the right to seek clarification about any fees or costs from the legal practitioner before engaging their services

Your Rights

You maintain the right to:

• Choose whether to engage the referred legal practitioner
• Seek alternative legal representation at any time
• Request information about the referral arrangement
• Terminate your engagement with the legal practitioner in accordance with their terms

3. User Content and Communication

Content You Provide

When you use our Platform, you may provide information about your legal matter, including sensitive details. You represent and warrant that:

• You have the right to share the information you provide
• The information is accurate and not misleading
• The information does not violate any third-party rights
• The information does not contain illegal or harmful content

License to Use Content

By submitting information through the Platform, you grant LawyerLink a non-exclusive, worldwide, royalty-free license to use, store, and share that information for the purposes of:

• Providing our referral services
• Improving our Platform and services
• Complying with legal obligations

No Lawyer-Client Privilege

4. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using the Platform, you consent to:

• Our collection and use of your personal information as described in the Privacy Policy
• Sharing your information with legal practitioners for referral purposes
• Our use of cookies and tracking technologies to improve the Platform

For detailed information about how we handle your personal data, please review our Privacy Policy.

5. Third-Party Links and Content

The Platform may contain links to third-party websites, including websites of legal practitioners in our network. We do not control, endorse, or assume responsibility for:

• The content, privacy policies, or practices of third-party websites
• The accuracy or reliability of information on third-party sites
• Products, services, or materials available through third-party sites

Your use of third-party websites is at your own risk and subject to their terms and conditions.

6. Limitation of Liability

Disclaimer of Warranties

To the maximum extent permitted by law, the Platform and our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability or fitness for a particular purpose
• Warranties of accuracy, reliability, or completeness of information
• Warranties that the Platform will be uninterrupted or error-free
• Warranties regarding the quality of services provided by legal practitioners

Limitation of Liability

To the maximum extent permitted by law, LawyerLink, its directors, employees, and affiliates will not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform
• Any loss of profits, revenue, data, or business opportunities
• Any damages arising from the conduct or services of legal practitioners
• Any errors, omissions, or inaccuracies in content on the Platform
• Any unauthorized access to or alteration of your data
• Any interruption or cessation of the Platform

Maximum Liability

In any event, our total liability to you for all claims arising from your use of the Platform will not exceed the amount you have paid to us (if any) in the 12 months preceding the claim.

Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any guarantee, warranty, term, or condition, right, or remedy implied or imposed by the Australian Consumer Law or any other applicable law that cannot lawfully be excluded, restricted, or modified.

7. Indemnity

You agree to indemnify, defend, and hold harmless LawyerLink, its directors, officers, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from or related to:

• Your use of the Platform or services
• Your violation of these Terms
• Your violation of any rights of a third party
• Any content or information you provide through the Platform
• Your negligence or willful misconduct

This indemnification obligation will survive the termination or expiration of these Terms and your use of the Platform.

8. Legal Relationships

No Agency Relationship

No agency, partnership, joint venture, or employment relationship is created between:

• LawyerLink and users of the Platform
• LawyerLink and legal practitioners in our network
• Users and legal practitioners prior to formal engagement

Professional Relationship

Any professional relationship you form with a legal practitioner is separate and independent from your use of the Platform. You are responsible for:

• Reviewing and agreeing to the practitioner's terms of engagement
• Understanding the fee arrangements with the practitioner
• Maintaining direct communication with the practitioner
• Resolving any disputes with the practitioner directly

9. Fees and Payments

Platform Use - Free for Clients

Use of the LawyerLink Platform is currently free for individuals seeking legal assistance. You will not be charged any fees by LawyerLink for using our referral services.

Legal Practitioner Fees

Any legal fees you incur are separate agreements between you and the legal practitioner. These fees are:

• Set by the legal practitioner, not by LawyerLink
• Subject to negotiation between you and the practitioner
• Disclosed to you in accordance with professional conduct rules
• Payable directly to the legal practitioner

Future Changes

We reserve the right to introduce fees for Platform services in the future. We will provide reasonable notice of any such changes and obtain your consent where required by law.

10. Amendments and Termination

Amendments to Terms

We may modify these Terms at any time by:

• Posting the updated Terms on the Platform
• Updating the "Last Updated" date
• Providing notice of material changes via email or Platform notification

Your continued use of the Platform after changes are posted constitutes your acceptance of the modified Terms.

Termination by You

You may stop using the Platform at any time. If you have an account, you may request deletion by contacting us at enquiries@lawyerlink.com.au.

Termination by Us

We may suspend or terminate your access to the Platform:

• For violation of these Terms
• For fraudulent or illegal activity
• If we cease operating the Platform
• For any other reason with or without notice

Effect of Termination

Upon termination, your right to use the Platform ceases immediately. Provisions of these Terms that by their nature should survive termination will survive, including warranties, disclaimers, indemnities, and limitations of liability.

11. Governing Law

Applicable Law

These Terms are governed by and construed in accordance with the laws of New South Wales, Australia. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

Jurisdiction

You irrevocably submit to the exclusive jurisdiction of the courts of New South Wales and any courts entitled to hear appeals from those courts for any disputes arising out of or relating to these Terms or your use of the Platform.

Dispute Resolution

Before commencing legal proceedings, the parties agree to:

• Attempt to resolve disputes through good faith negotiations
• Consider alternative dispute resolution methods such as mediation
• Provide written notice of the dispute to the other party

Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and LawyerLink regarding use of the Platform and supersede all prior agreements and understandings.

Waiver

No waiver of any term of these Terms will be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms will not constitute a waiver of such right or provision.

12. Contact Us

If you have any questions about these Terms or our services, please contact us:

We aim to respond to all enquiries as soon as possible.